1. Governing Law
All transactions, purchases, and use of products under the brand Kukaram, managed by Gajmohan E-commerce India Pvt. Ltd., shall be governed by and construed in accordance with the laws of India.
2. Dispute Resolution Mechanism
- In case of any dispute, difference, or claim arising out of or in connection with the purchase, use, or sale of our products, the parties shall first attempt to resolve the matter amicably through mutual discussions within 30 days from the date of such dispute being notified.
- If the dispute is not resolved through discussions, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in English.
- The sole arbitrator shall be appointed mutually by the parties. If the parties fail to appoint an arbitrator within 15 days, the appointment shall be made in accordance with the provisions of the Arbitration and Conciliation Act, 1996.
3. Jurisdiction
The place of arbitration and the exclusive jurisdiction for all disputes shall be Delhi, India.
4. Binding Nature
The decision of the arbitrator shall be final and binding on all parties.